Tuesday, August 6, 2013

Good Fences Make Good Neighbors



      Ms. Nelson was Dr. Knight’s dental assistant.  Both were married and both had children.  The first ten years of their working relationship were great.   Ms. Nelson had a job she loved and Dr. Knight had a highly skilled assistant.  Then, as each of them began to disrespect professional boundaries, things got out of hand. 
Dr. Knight started complaining to Nelson that her clothes were too tight.  Rather than wearing clothes that were more loosely fitting, Nelson argued with the doctor and ignored his complaint.  Later, Nelson decided to talk to her boss about her unsatisfying sex life.  Soon, the two began sending each other intimate personal text messages.            
Eventually, Dr. Knight’s wife put the smack down on her husband and Ms. Nelson found herself in an exit interview with Dr. Knight and his preacher.  She left the meeting with one month’s severance pay.  Dr. Knight left the meeting to face the expense of finding and training a new employee.  Things got even more interesting when Nelson filed a sexual discrimination suit that has garnered unflattering nationwide attention for each party.
          It’s hard to imagine any way that Dr. Knight could have handled things more ineptly.  Regarding the tight clothes, most medical and dental practices have a written dress code. When Ms. Nelson decided to argue about her wardrobe, Dr. Knight and his office manager should have immediately met with Ms. Nelson to remind her that Dr. Knight had the right to determine the appropriate attire for employees on the job.  Ms. Nelson could either comply or leave.  The office manager should have documented the discussion in Nelson’s personnel file. 
Nelson’s comments about her sex life should have led to another meeting.  Office policies typically prohibit on-the-job discussions about sex, politics, and religion. 
Instead of respecting professional boundaries, Dr. Knight  encouraged Nelson’s behavior.  He asked questions about her sex life and graphically described - in writing -  his reactions to her attractiveness.  I’m sure Nelson’s lawyers appreciated Knight’s documenting his feelings in text messages.
When Knight finally decided to fire Nelson, his exit interview strategy was another lesson in what not to do.  An exit interview should take place in a manner that will not embarrass the employee or publicize the fact that the employer is firing the employee.  Knight’s decision to have his preacher attend the meeting could have resulted in charges of invasion of privacy and mental distress.  While employers should have a witness at an exit interview, the head of personnel or office manager should fill that role.  Immediately after the interview, the witness should escort the former employee off of the premises and document the discussion between the employer and former employee. 
Although Knight’s decision to give Nelson one month’s severance pay was generous, he failed to require her to sign a release of liability before giving her the money.  Having failed to obtain a release, he left himself open for the sexual discrimination lawsuit that Nelson eventually filed.
          North Carolina courts will punish those who step outside of the bounds of an appropriate working relationship.  In a Burlington case, a man ran off with a co-worker and divorced his wife.  The wife won a $1 million judgment against the co-worker.  Significantly, professional malpractice insurance policies don't cover these damages.  The IRS doesn't recognize them as legitimate deductions for income tax purposes.  Finally, the bankruptcy court cannot discharge them.  Perhaps the movie that was inspired by the case garnered some money for the defendant in addition to the bad publicity.
         The Court dismissed Nelson’s discrimination claim against Dr. Knight.  Although it didn’t approve of Knight’s behavior, it held that he wasn’t guilty of sexual discrimination.  It noted that he always hired female staff members and that he replaced Nelson with another female.  Her argument that he only fired her because he was sexually attracted to females fell on deaf ears.  According to press reports, Nelson is now working as a waitress.   
          Perhaps Hollywood will once again come to the rescue.  Let’s hope not.